Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Arkansas for Medical Sciences (2017) |
| Education: National Institute of First Assisting (2022) |
| Certifications |
|---|
| Adult Gerontology Acute Care Nurse Practitioner- American Nurses Credentialing Center |
| Hospital Affiliations |
|---|
| Baylor Scott & White All Saints Medical Center - Fort Worth |
| Baylor Scott & White Medical Center - Grapevine |
| Baylor Scott & White The Heart Hospital - Dallas |
| Baylor Scott & White Medical Center - Irving |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (85)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.6 | Wait Time at Clinic | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.8 | Provider showed concern | |
| 4.9 | Provider included you in decisions |
Patient Comments (38)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Shannon Holdren is consistently praised for being thorough, knowledgeable, and caring in her approach to patient care. Patients frequently mention her ability to explain medical information in an understandable way, with many reviews highlighting her detailed explanations and willingness to answer questions completely. Her professional yet personal demeanor is appreciated, with patients describing her as friendly, courteous, and attentive to their needs. Several reviews specifically mention her taking adequate time with patients rather than rushing, which makes them feel valued and cared for.
Patients also share
There were very few opportunities for improvement mentioned in the reviews. One patient left a brief "Well" comment with a lower rating (3.77 stars), but did not elaborate on any specific concerns. Otherwise, the reviews were overwhelmingly positive with no clear pattern of issues or suggestions for improvement in Shannon's care or approach.