Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Arkansas for Medical Sciences (2017) |
| Education: National Institute of First Assisting (2022) |
| Medical School: National Institute of First Assisting (2022) |
| Certifications | |
|---|---|
| Adult Gerontology Acute Care Nurse Practitioner- American Nurses Credentialing Center | Adult Gerontology Acute Care Nurse Practitioner- American Nurses Credentialing Center |
| Hospital Affiliations |
|---|
| Baylor Scott & White All Saints Medical Center - Fort Worth |
| Baylor Scott & White Medical Center - Grapevine |
| Baylor Scott & White The Heart Hospital - Dallas |
| Baylor Scott & White Medical Center - Irving |
Insurances accepted
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Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (92)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.6 | Wait Time at Clinic | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.8 | Provider showed concern | |
| 4.8 | Provider included you in decisions | |
| 4.8 | Rate Care Provider |
Patient Comments (45)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Shannon is consistently praised by patients for her professionalism, knowledge, and thoroughness. Many reviewers highlight her ability to explain medical information clearly and in terms patients can easily understand, which appears to be one of her strongest qualities. Patients also frequently describe her as friendly, kind, and easy to talk with, noting that she takes time to listen and answer questions rather than rushing through appointments. Several long-term patients express a high level of trust in Shannon, with one noting she has been present through an entire journey including surgeries and follow-up care, and another specifically missing her during a maternity leave absence.
Patients also share
Opportunities for improvement are limited in these reviews. One reviewer noted that Shannon appeared overwhelmed with patients during their visit, though they acknowledged she was apologetic about it. This appears to be an isolated experience rather than a recurring theme, and no other patients raised similar concerns.