Ana Maria Hoyos, FNP
Family Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Mon, 9/21
- 10:30 AM
Tue, 9/22
- 8:00 AM
- 9:00 AM
- 10:00 AM
Wed, 9/23
- 10:30 AM
Locations of Ana Maria Hoyos, FNP
Baylor Scott & White Medical & Surgical Clinic - Irving (Primary Care II)
2021 N MacArthur Blvd Ste 350, Irving, TX, 75061
917.7mi
Directions
Call
972.817.1000
- Monday:7:30 am-4:30 pm
- Tuesday:7:30 am-4:30 pm
- Wednesday:7:30 am-4:30 pm
- Thursday:7:30 am-4:30 pm
- Friday:7:30 am-4:30 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Spanish |
| Education |
|---|
| Education: Texas Tech University Health Science Center (2011) |
| Certifications |
|---|
| Family Nurse Practitioner- American Nurses Credentialing Center |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (278)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 5.0 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 5.0 | Rate Care Provider |
Patient Comments (157)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Ana Maria Hoyos, FNP, receives overwhelmingly positive feedback from her patients, with the vast majority of reviews awarding 5 stars. Patients consistently praise her as attentive, professional, and knowledgeable, frequently noting that she listens carefully to their concerns and takes time to explain diagnoses, treatments, and next steps in detail. Many reviewers highlight her caring and compassionate bedside manner, describing her as someone who treats patients like people rather than numbers and who genuinely invests in their long-term health and wellbeing. Several long-time patients mention having seen her for many years—even bringing multiple family members into her care—and credit her with helping manage chronic conditions like diabetes, hypertension, and high blood pressure. Her bilingual ability (English and Spanish) is also appreciated by patients who feel more comfortable communicating in Spanish. Additionally, many reviews commend the supportive front-office and clinical staff, describing the overall office environment as friendly and welcoming.
Patients also share
Constructive criticism in the reviews is minimal and infrequent. One reviewer noted it can be difficult to get an appointment with her due to her popularity, suggesting limited availability may be a challenge for some prospective patients. A small number of reviews gave slightly lower ratings (in the 4.0–4.3 range) without providing specific critical comments, simply describing the experience as "good" rather than excellent. There were no recurring or significant complaints about wait times, communication issues, or care quality found across the reviews.