Locations of Kathy Mason, APN, AGPCNP-C

Biography

Language(s) Spoken
English
Education
Education: Baylor University (1993)
Education: Texas Womans University (2021)
Medical School: Texas Womans University (2021)
Certifications
Adult Gerontology Primary Care Nurse Practitioner- American Academy of Nurse Practitioners Adult Gerontology Primary Care Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB) Adult Gerontology Primary Care Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB)
Hospital Affiliations
Baylor Scott & White The Heart Hospital - Plano
Baylor Scott & White The Heart Hospital - Denton
Baylor Scott & White Medical Center - Grapevine
Baylor Scott & White The Heart Hospital - Dallas

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice.

 

Please contact your provider to confirm if your insurance is accepted.

Get care anytime.
Even bedtime.

Now MyBSWHealth offers virtual care whenever and wherever you need it. Like right now. Or later tonight. Or even on Sunday. To get the care you need now, simply download the app.

Text BETTER to 88408

Patient Ratings (214)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.8 overall patient satisfaction
averageRating metric
4.9
Friendliness/Courtesy of Care Provider
4.8
Rate Care Provider
4.8
Provider showed concern
4.8
Wait Time at Clinic
4.8
Time Care Provider spent with Patient
4.9
Provider included you in decisions

Patient Comments (101)

Overview of patient comments

Summary created using AI

Patients appreciate

Patients consistently praise Kathy Mason for her exceptional communication skills, knowledge, and genuine compassion. Reviewers frequently highlight her ability to explain complex medical information in clear, easy-to-understand terms, and many appreciate that she takes the time to thoroughly answer questions without making patients feel rushed. Her attentiveness and active listening are among the most commonly mentioned strengths, with numerous patients noting that they truly felt heard and cared for. Her warm, personable demeanor helps patients feel comfortable and at ease, and several reviewers noted her thorough familiarity with their medical histories. One patient described her as "one of the greatest cardiology healthcare assets" at Baylor Scott & White, and another called it "one of the best provider visits I have ever had."

Patients also share

There are very few criticisms across the reviews. One patient noted that Kathy appeared unprepared for a scheduled follow-up telehealth call and required the patient to re-explain the reason for the visit. One reviewer mentioned a less-than-ideal experience with the staff member who brought them back to the exam room, though Kathy herself was praised. These represent isolated concerns rather than recurring themes.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.