Laura Lee Hayes, AGACNP
MyBSWHealth
Locations of Laura Lee Hayes, AGACNP
Baylor Scott & White Denton Heart Group
3333 Colorado Blvd , Denton, TX, 76210- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas at Arlington (2018) |
| Certifications |
|---|
| Adult Gerontology Acute Care Nurse Practitioner- American Nurses Credentialing Center |
| Hospital Affiliations |
|---|
| Baylor Scott & White The Heart Hospital - Denton |
| Baylor Scott & White The Heart Hospital - Dallas |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (409)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Provider included you in decisions | |
| 4.8 | Provider showed concern | |
| 4.8 | Wait Time at Clinic | |
| 4.8 | Time Care Provider spent with Patient |
Patient Comments (178)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Laura Hayes, AGACNP-BC, consistently receives praise for being professional, knowledgeable, and thorough in her approach to patient care. Patients frequently highlight her excellent listening skills and ability to explain medical information in understandable terms. Many reviews mention her friendly, caring demeanor and how she takes time to answer questions completely without rushing appointments. Patients appreciate that she reviews their medical records before appointments and provides clear explanations of test results and treatment plans.
Patients also share
A few areas for improvement emerge from the reviews. Some patients noted that Laura occasionally refers them elsewhere for answers to their questions, such as directing them to pharmacists rather than addressing concerns directly. A small number of reviews mentioned delays in decision-making or prescription processing. A few patients expressed a preference for seeing a more experienced provider, suggesting that some patients may question her level of expertise compared to physicians.