Laura Lee Hayes, AGACNP
MyBSWHealth
Locations of Laura Lee Hayes, AGACNP
Baylor Scott & White Denton Heart Group
3333 Colorado Blvd , Denton, TX, 76210- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas at Arlington (2018) |
| Certifications |
|---|
| Adult Gerontology Acute Care Nurse Practitioner- American Nurses Credentialing Center |
| Hospital Affiliations |
|---|
| Baylor Scott & White The Heart Hospital - Denton |
| Baylor Scott & White The Heart Hospital - Dallas |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (555)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Provider included you in decisions | |
| 4.8 | Provider showed concern | |
| 4.8 | Wait Time at Clinic | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.8 | Rate Care Provider |
Patient Comments (234)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Laura Hayes for her thoroughness, strong medical knowledge, and warm, professional demeanor. She is frequently described as an attentive listener who takes time to understand patient concerns without making anyone feel rushed. Many reviewers highlight her ability to explain complex medical information in clear, easy-to-understand terms, and she is often commended for reviewing patient records and test results before appointments. Her combination of clinical competence and genuine care for patients — both physically and emotionally — is a recurring theme across a large number of reviews.
Patients also share
Critical feedback is minimal given the volume of positive reviews, but a few patients noted areas for improvement. One reviewer felt Laura was aloof and disengaged during their visit, noting she did not enter information into the computer while asking questions. Another mentioned she seemed uncertain about how to address their specific concern. One patient felt important decisions were delayed, and another noted the visit felt rushed with limited personal interaction. One reviewer, while still recommending her for cardiovascular care, felt she could have been more personable during what they described as a quick check-up.