Robert Al Martinez, FNP
Family Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Mon, 9/21
- 8:00 AM
- 9:00 AM
- 10:00 AM
Tue, 9/22
- 8:00 AM
- 9:00 AM
Fri, 9/25
- 9:00 AM
- 10:00 AM
Locations of Robert Al Martinez, FNP
Baylor Scott & White Southlake Family Medicine
925 E Southlake Blvd Ste 100, Southlake, TX, 76092
921.7mi
Directions
Call
817.912.8800
Closed
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: The University of Texas at Arlington College of Nursing (2015) |
| Education: North Central College (2015) |
| Certifications |
|---|
| Family Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB) |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Aetna - (12)Aetna-Choice POS IIAetna-Group Retiree Medicare PPO - Limited to Exxon/MobilAetna-Health Network OnlyAetna-Health Network OptionAetna-HMOAetna-Managed ChoiceAetna-Open Access Elect ChoiceAetna-Open Access Managed ChoiceAetna-Open Access SelectAetna-Open Choice PPOAetna-QPOSAetna-Select
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WellMed - (11)WellMed-AARP Medicare Advantage (HMO-POS)WellMed-AARP Medicare Advantage (HMO)WellMed-AARP Medicare Advantage Choice (PPO)WellMed-AARP Medicare Advantage Patriot (HMO-POS)WellMed-AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)WellMed-AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)WellMed-AARP Medicare Advantage Walgreens (PPO)WellMed-UnitedHealthcare Dual Complete (HMO DSNP)WellMed-UnitedHealthcare Group Medicare Advantage (HMO)WellMed-UnitedHealthcare Medicare Gold (Regional PPO CSNP)WellMed-UnitedHealthcare Medicare Silver (Regional PPO CSNP)
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Patient Ratings (102)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Provider showed concern | |
| 4.6 | Rate Care Provider | |
| 4.7 | Time Care Provider spent with Patient | |
| 4.7 | Provider included you in decisions | |
| 4.8 | Friendliness/Courtesy of Care Provider | |
| 4.7 | Wait Time at Clinic |
Patient Comments (34)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Robert Martinez, FNP, for his thoroughness and attentive listening, with many reviewers specifically noting that he asked detailed questions, took time to address concerns, and didn't rush through appointments. He is frequently described as professional, friendly, and knowledgeable, with several patients highlighting his strong communication skills and ability to explain results and next steps clearly. Multiple reviews commend his diligence in ordering appropriate tests and follow-up care, including one patient who credited him with identifying a serious issue that required an immediate ER visit after a CT scan, and another who noted he reviewed outside medical records from other institutions to provide a thorough pre-surgical clearance. Patients also appreciated that he made them feel comfortable, even when seeing him as a substitute for their regular primary care provider.
Patients also share
Feedback in these reviews is overwhelmingly positive, with very few areas for improvement identified. One reviewer gave a more neutral assessment, simply stating "I think he did his job," without elaborating on specific concerns. No recurring themes of dissatisfaction, such as long wait times, rushed visits, or communication issues, appear across the reviews.