Alison Pulec-Gouin, PA, CCK
Cardiovascular Disease
MyBSWHealth
Locations of Alison Pulec-Gouin, PA, CCK
Baylor Scott & White Legacy Heart Center - Plano Preston Road
6601 Preston Rd , Plano, TX, 75024- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: Texas Tech University Health Science Center (2011) |
| Medical School: Texas Tech University Health Science Center (2011) |
| Certifications | ||
|---|---|---|
| Physician Assistant Certified- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
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Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (467)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.7 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (253)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Alison Pulec-Gouin, PA for her exceptional knowledge and thoroughness in cardiology care. Across hundreds of reviews, the most frequently highlighted strengths are her ability to truly listen to patients without making them feel rushed, her clear and accessible communication style when explaining complex medical information, and her genuine compassion and empathy. Patients repeatedly note that she arrives to appointments well-prepared, having reviewed their medical history and test results beforehand. Many also commend her for answering all questions thoroughly, providing clear care plans, and following up promptly through patient portals.
Patients also share
Opportunities for improvement are minimal across this large volume of reviews. One reviewer noted that she was running late to the appointment, though they acknowledged she was attentive once she arrived. One reviewer mentioned some technical difficulties attributed to her support staff rather than to Alison directly. One reviewer noted a personal preference for seeing a medical doctor rather than a PA, while still acknowledging that Alison was knowledgeable and easy to talk to. These isolated observations stand out precisely because they are so rare among an otherwise overwhelmingly positive set of reviews.