Locations of Kassidy Rico, PA-C

Baylor Scott & White Spine & Scoliosis Center - Baylor University Medical Center
3900 Junius St Ste 705, Dallas, TX, 75246- Monday:8:00 am-4:30 pm
- Tuesday:8:00 am-4:30 pm
- Wednesday:8:00 am-4:30 pm
- Thursday:8:00 am-4:30 pm
- Friday:8:00 am-4:30 pm
Office Hours
Biography
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D Magazine has named Baylor Scott & White Orthopedics the "Face of Orthopedics" for 2026. Read more here.
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| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: George Washington University School of Medicine (2005) |
| Medical School: George Washington University School of Medicine (2005) |
| Certifications | ||
|---|---|---|
| Physician Assistant Certified- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Centennial |
| Baylor University Medical Center, part of Baylor Scott & White Health |
| Baylor Scott & White Medical Center - McKinney |
| Baylor Scott & White Medical Center - Plano |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Baylor Scott & White Health Plan - (9)Baylor Scott & White Health Plan-BSW Access PPOBaylor Scott & White Health Plan-BSW Plus HMO-GroupBaylor Scott & White Health Plan-BSW Plus HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW Plus PPO-GroupBaylor Scott & White Health Plan-BSW Plus PPO-Individual/FamilyBaylor Scott & White Health Plan-BSW Premier HMO-GroupBaylor Scott & White Health Plan-BSW Premier HMO-Individual/FamilyBaylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
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Patient Ratings (261)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Time Care Provider spent with Patient | |
| 4.4 | Wait Time at Clinic | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.8 | Rate Care Provider |
Patient Comments (127)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Kassidy Rico, PA receives consistently high praise across a large number of reviews, with patients most frequently highlighting her thoroughness, clear communication, and ability to explain complex medical information in understandable terms. Many patients commend her for taking the time to answer all of their questions without making them feel rushed, and for coming to appointments well-prepared and familiar with each patient's case. Her warmth, compassion, and genuine concern for her patients are recurring themes, with reviewers frequently describing her as kind, caring, and personable. Several patients also noted her strong clinical knowledge, particularly in the area of spinal conditions and post-operative care, and appreciated that she actively involved them in their treatment decisions.
Patients also share
Opportunities for improvement are minimal given the overwhelmingly positive feedback. One reviewer noted that Kassidy seemed a bit rushed and spoke rather quickly during their visit. Another felt that while she addressed their primary concern, she did not go beyond that to offer additional input. One review suggested that the overall office standard of excellence amounted to only doing the bare minimum, though this appeared to reflect a broader office experience rather than a specific critique of Kassidy herself.