Locations of Kassidy Rico, PA-C

Biography

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Language(s) Spoken
English
Education
Education: George Washington University School of Medicine (2005)
Medical School: George Washington University School of Medicine (2005)
Certifications
Physician Assistant Certified- National Comm on Certif of Physician Assistants Physician Assistant- National Comm on Certif of Physician Assistants Physician Assistant- National Comm on Certif of Physician Assistants
Hospital Affiliations
Baylor Scott & White Medical Center - Centennial
Baylor University Medical Center, part of Baylor Scott & White Health
Baylor Scott & White Medical Center - McKinney
Baylor Scott & White Medical Center - Plano

Insurances accepted

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  • Baylor Scott & White Health Plan - (9)
    Baylor Scott & White Health Plan-BSW Access PPO
    Baylor Scott & White Health Plan-BSW Plus HMO-Group
    Baylor Scott & White Health Plan-BSW Plus HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW Plus PPO-Group
    Baylor Scott & White Health Plan-BSW Plus PPO-Individual/Family
    Baylor Scott & White Health Plan-BSW Premier HMO-Group
    Baylor Scott & White Health Plan-BSW Premier HMO-Individual/Family
    Baylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)
    Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
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Patient Ratings (261)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.8 overall patient satisfaction
averageRating metric
4.8
Time Care Provider spent with Patient
4.4
Wait Time at Clinic
4.9
Friendliness/Courtesy of Care Provider
4.8
Provider included you in decisions
4.9
Provider showed concern
4.8
Rate Care Provider

Patient Comments (127)

Overview of patient comments

Summary created using AI

Patients appreciate

Kassidy Rico, PA receives consistently high praise across a large number of reviews, with patients most frequently highlighting her thoroughness, clear communication, and ability to explain complex medical information in understandable terms. Many patients commend her for taking the time to answer all of their questions without making them feel rushed, and for coming to appointments well-prepared and familiar with each patient's case. Her warmth, compassion, and genuine concern for her patients are recurring themes, with reviewers frequently describing her as kind, caring, and personable. Several patients also noted her strong clinical knowledge, particularly in the area of spinal conditions and post-operative care, and appreciated that she actively involved them in their treatment decisions.

Patients also share

Opportunities for improvement are minimal given the overwhelmingly positive feedback. One reviewer noted that Kassidy seemed a bit rushed and spoke rather quickly during their visit. Another felt that while she addressed their primary concern, she did not go beyond that to offer additional input. One review suggested that the overall office standard of excellence amounted to only doing the bare minimum, though this appeared to reflect a broader office experience rather than a specific critique of Kassidy herself.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.