Kathryn Velin Ives, PA
Family Medicine, Physician Assistant
Family Medicine..., Physician Assistant
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MyBSWHealth
Locations of Kathryn Velin Ives, PA
Baylor Scott & White Family Medical Center - North Garland
7217 Telecom Pkwy Ste 100, Garland, TX, 75044- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
- Saturday:8:00 am-1:00 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Arkansas for Medical Sciences (2018) |
| Certifications |
|---|
| Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (485)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Provider showed concern | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Rate Care Provider |
Patient Comments (222)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Kathryn Ives, PA for her exceptional listening skills and the unhurried, attentive care she provides. Across hundreds of reviews, the most frequently highlighted strengths are her ability to make patients feel heard and respected, her thoroughness during examinations, and her willingness to take the time needed to answer all questions and explain treatment options clearly. Reviewers frequently describe her as kind, compassionate, and genuinely interested in their health and wellbeing. Many patients also appreciate her strong communication skills, including timely follow-up on lab results and portal messages, as well as her ability to present multiple treatment options and explain the reasoning behind her recommendations.
Patients also share
Opportunities for improvement are minimal given the overwhelmingly positive feedback. One reviewer noted that while Kathryn was professional and completed the necessary tasks during the visit, they did not feel a strong personal connection or sense of warmth during that particular encounter. Another reviewer gave a slightly lower rating simply noting the visit was "adequate" as a first experience. These represent isolated observations rather than recurring themes, and the vast majority of patients expressed no significant concerns.