Locations of Kathryn Velin Ives, PA

Baylor Scott & White Family Medical Center - North Garland
7217 Telecom Pkwy Ste 100, Garland, TX, 75044- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
- Saturday:8:00 am-1:00 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Arkansas for Medical Sciences (2018) |
| Certifications | |
|---|---|
| Physician Assistant Certified- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (527)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Provider showed concern | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Time Care Provider spent with Patient |
Patient Comments (231)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Kathryn Ives, PA, is consistently praised for being an attentive and compassionate listener who takes time to understand patients' concerns without rushing them. Patients frequently highlight her thorough approach to care, professional demeanor, and friendly personality. Many reviewers specifically appreciate how she explains medical information clearly, involves patients in decision-making about their treatment options, and follows up promptly regarding test results and ongoing care. Her knowledge and competence are regularly mentioned, with patients feeling confident in her diagnostic abilities and treatment plans.
Patients also share
While the vast majority of reviews are overwhelmingly positive, a few areas for improvement were noted. One patient mentioned not feeling a personal connection during their visit, describing the interaction as professional but lacking warmth. Another reviewer noted difficulty getting follow-up appointments with Kathryn due to her busy schedule. There were also occasional comments about wait times before seeing her, though these were minimal compared to the positive feedback.