Shannon Smothers, PA
Family Medicine, Physician Assistant
Family Medicine..., Physician Assistant
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MyBSWHealth
Locations of Shannon Smothers, PA
Baylor Scott & White Family Medical Center - Baylor University Medical Center
3434 Swiss Ave Ste 300, Dallas, TX, 75204- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
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Shannon Smothers is a board-certified physician assistant. She enjoys getting to know patients of all ages and backgrounds and forming professional relationships with them to provide personalized care. She listens earnestly ... to truly understand their needs and help find the best patient-centered care plan. View More |
| Language(s) Spoken |
|---|
| English |
| Education |
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| Education: University of Texas Southwestern Medical School (2011) |
| Certifications |
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| Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (606)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (330)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Shannon Smothers is consistently praised by patients for her exceptional listening skills, with dozens of reviewers highlighting that she takes the time to truly hear their concerns without making them feel rushed. Patients frequently describe her as knowledgeable, professional, and thorough, noting that she explains medical information clearly and involves them in their own healthcare decisions. Her warm, caring demeanor and excellent bedside manner are recurring themes, with many patients describing her as personable, compassionate, and easy to talk to. Several long-term patients have noted their loyalty to Shannon specifically, with some reporting they have seen her for 10, 20, or even more years. Reviewers also appreciate her responsiveness, including her quick replies through the patient portal and timely follow-up after visits.
Patients also share
The opportunities for improvement noted in the reviews are minimal and mentioned by only a small number of patients. One reviewer noted that Shannon tends to mumble and doesn't make enough direct eye contact, which made communication slightly difficult. Another reviewer mentioned that she could ask more questions to learn about the patient's health background. These are isolated observations and do not represent a pattern across the broader set of reviews.