Amber Thomas Robinson, DO
Family Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Tue, 9/22
- 8:30 AM
- 9:15 AM
- 9:45 AM
Wed, 9/23
- 8:30 AM
- 9:15 AM
- 9:45 AM
Thu, 9/24
- 12:00 PM
- 12:30 PM
Locations of Amber Thomas Robinson, DO
Baylor Scott & White Southlake Family Medicine
925 E Southlake Blvd Ste 100, Southlake, TX, 76092
921.7mi
Directions
Call
817.912.8800
Closed
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Amber Robinson is a board-certified physician, specializing in family medicine. Her professional interests include travel medicine and health promotion and prevention for her patients, from children to older adults. ... /> Dr. Robinson is a proud member of the American Academy of Family Physicians and the Texas Academy of Family Physicians. Outside of work, she enjoys gardening, reading and traveling. View More |
| Ages Seen |
|---|
| Newborns (0-28 days) |
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Spanish |
| Education |
|---|
| Education: Texas College of Osteopathic Medicine (2009) |
| Internship: Family Medicine, Baylor Family Medicine Residency at Garland (2010) |
| Residency: Family Medicine, Baylor Family Medicine Residency at Garland (2012) |
| Certifications |
|---|
| Family Medicine- American Board of Family Medicine |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Grapevine |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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United HealthCare - (34)United HealthCare-AARP Medicare Advantage Choice (PPO)United HealthCare-AARP Medicare Advantage Patriot (HMO-POS)United HealthCare-AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)United HealthCare-AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)United HealthCare-AARP Medicare Advantage Walgreens (PPO)United HealthCare-All SaversUnited HealthCare-CharterUnited HealthCare-Charter BalancedUnited HealthCare-Charter PlusUnited HealthCare-ChoiceUnited HealthCare-Choice PlusUnited HealthCare-CoreUnited HealthCare-Core EssentialUnited HealthCare-EDGEUnited HealthCare-Erickson Advantage Champion (HMO-POS C-SNP)United HealthCare-Erickson Advantage Freedom (HMO-POS)United HealthCare-Erickson Advantage Guardian (HMO-POS I-SNP)United HealthCare-Erickson Advantage Liberty with Drugs (HMO-POS)United HealthCare-Erickson Advantage Liberty without Drugs (HMO-POS)United HealthCare-Erickson Advantage Signature with Drugs (HMO-POSUnited HealthCare-NavigateUnited HealthCare-Navigate BalancedUnited HealthCare-Navigate PlusUnited HealthCare-Nexus ACO - Open AccessUnited HealthCare-Nexus ACO - Referral RequiredUnited HealthCare-OptionsUnited HealthCare-SelectUnited HealthCare-Select PlusUnited HealthCare-SurestUnited HealthCare-United HealthCare - AARP Medicare Advantage (HMO-POS)United HealthCare-UnitedHealthcare Assisted Living Plan (PPO I-SNP)United HealthCare-UnitedHealthcare Group Medicare Advantage (PPO)United HealthCare-UnitedHealthcare Medicare Advantage Choice (Regional PPO)United HealthCare-UnitedHealthcare Nursing Home Plan (PPO I-SNP)
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Patient Ratings (312)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.7 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Rate Care Provider |
Patient Comments (162)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Dr. Amber Robinson for being an attentive, compassionate, and thorough listener who takes the time to address their concerns without rushing through appointments. Many reviewers highlight her professionalism, warmth, and genuine interest in their overall well-being, noting that she explains diagnoses and treatment options clearly and works collaboratively with patients to develop care plans. Several long-term patients describe her as "the best doctor" they've had, citing her knowledge, empathy, and ability to make them feel comfortable and valued. Her habit of asking thoughtful questions, following up on health issues, and referring patients to specialists when needed is also frequently mentioned as a strength.
Patients also share
A small number of reviews point to areas for improvement. One review described a consultation as expensive and superficial, suggesting the visit felt rushed or lacked depth. Another patient recounted a specific incident involving a delayed "stat" blood test result during an urgent situation, expressing frustration that Dr. Robinson did not follow up the same evening as promised, though they acknowledged some of the delay may have been due to the lab. A separate review felt that during one visit, Dr. Robinson focused more on completing a checklist of questions than genuinely listening to their concerns. One other reviewer noted that she seemed less outgoing or friendly compared to a previous physician they had seen.