Locations of Kay Lynn Philips, MD

Biography


Kay Lynn Philips, MD, is board-certified in internal medicine and offers comprehensive care for the adult patient. She understands the importance of developing long-term relationships through quality, individualized care and ... attention to detail. In her spare time, Dr. Philips enjoys spending time with her family, traveling, reading, going to the movies and museums, as well as attending dance performances and the theater. She also loves her dogs and enjoys long walks with them.

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Ages Seen
Adults
Geriatrics
Language(s) Spoken
English
Education
Medical School: University of Tennessee Health Science Center (1998)
Internship: Internal Medicine, University of Tennessee College of Medicine (1999)
Medical School: University of Tennessee College of Medicine (1999)
Residency: Internal Medicine, University of Tennessee Bowld Hospital-CLOSED 2004 (2001)
Medical School: University of Tennessee Bowld Hospital-CLOSED 2004 (2001)
Certifications
Internal Medicine- American Board of Internal Med Internal Medicine- American Board of Internal Medicine Internal Medicine- American Board of Internal Medicine

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Patient Ratings (467)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

5.0 overall patient satisfaction
averageRating metric
5.0
Wait Time at Clinic
5.0
Time Care Provider spent with Patient
5.0
Provider showed concern
5.0
Provider included you in decisions
5.0
Friendliness/Courtesy of Care Provider
5.0
Rate Care Provider

Patient Comments (248)

Overview of patient comments

Summary created using AI

Patients appreciate

Patients consistently praise Dr. Kay Philips for her exceptional attentiveness, thoroughness, and genuine compassion. The most frequently highlighted strength is her ability to truly listen — patients repeatedly note that she never rushes appointments and takes as much time as needed to address questions and concerns. Her thoroughness in examinations, follow-up, and proactive health management (including ensuring patients stay current on preventive screenings like mammograms and colonoscopies) is widely appreciated. Reviewers also frequently commend her accessibility, with multiple patients noting she is responsive even on weekends. Her strong diagnostic skills, up-to-date medical knowledge, and ability to involve patients in their own care decisions are also frequently mentioned. Her staff and office team receive consistent praise as well for being professional, courteous, and warm.

Patients also share

There are very few areas of concern raised across the reviews. Two reviewers noted that the practice involves a concierge or "kiosk" fee structure, which they acknowledged may not be accessible or desirable for all patients. One reviewer mentioned that some medical assistants in the office were inattentive, though they were quick to note their love for Dr. Philips herself. These represent isolated observations rather than recurring themes.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.