Kay Lynn Philips, MD
Internal Medicine
MyBSWHealth
Locations of Kay Lynn Philips, MD
Baylor Scott & White Signature Medicine - Park Cities
9101 N Central Expy Ste 440, Dallas, TX, 75231- Monday:8:00 am-4:30 pm
- Tuesday:8:00 am-4:30 pm
- Wednesday:8:00 am-4:30 pm
- Thursday:8:00 am-4:30 pm
- Friday:8:00 am-4:30 pm
Office Hours
Biography
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Kay Lynn Philips, MD, is board-certified in internal medicine and offers comprehensive care for the adult patient. She understands the importance of developing long-term relationships through quality, individualized care and ... attention to detail. In her spare time, Dr. Philips enjoys spending time with her family, traveling, reading, going to the movies and museums, as well as attending dance performances and the theater. She also loves her dogs and enjoys long walks with them. View More |
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
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| Education: University of Tennessee Health Science Center (1998) |
| Internship: Internal Medicine, University of Tennessee College of Medicine (1999) |
| Residency: Internal Medicine, University of Tennessee Bowld Hospital-CLOSED 2004 (2001) |
| Certifications |
|---|
| Internal Medicine- American Board of Internal Medicine |
Insurances accepted
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Patient Ratings (466)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 5.0 | Wait Time at Clinic | |
| 5.0 | Time Care Provider spent with Patient | |
| 5.0 | Provider showed concern | |
| 5.0 | Provider included you in decisions | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 5.0 | Rate Care Provider |
Patient Comments (244)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Dr. Kay Philips for her exceptional listening skills, thoroughness, and genuine compassion. Reviewers frequently highlight that she never rushes appointments, takes the time to fully understand each patient's concerns, and ensures they feel heard and included in their own treatment plans. Her medical knowledge is widely celebrated, with multiple patients noting she stays current with medical literature and performs comprehensive physical exams — something many describe as rare today. Her ability to coordinate specialist referrals, follow up proactively, and remain accessible even outside of office hours (including weekends via text or phone) is repeatedly mentioned as a standout quality. Her staff and office team also receive frequent praise for being friendly, professional, and welcoming.
Patients also share
The reviews are overwhelmingly positive, leaving very little in the way of constructive criticism. Two reviewers noted that Dr. Philips practices within a concierge or "kiosk" model that involves additional fees, which they acknowledged may not be accessible or desirable for all patients. No other consistent areas for improvement were identified across the reviews.