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Biography

Ages Seen
Infants and Toddlers (ages 0-2)
Children (ages 3-11)
Adolescents (ages 12-18)
Adults
Geriatrics
Language(s) Spoken
English
Education
Medical School: MD, University of Texas Southwestern Medical School at Dallas (1987)
Internship: Internal Medicine, Medical College Of Virginia (1988)
Residency: Internal Medicine, Southwestern Medical School (1991)
Fellowship: Hematology/Oncology, Southwestern Medical School (1995)
Education: Southwestern Medical School (1995)
Certifications
Internal Medicine- American Board of Internal Medicine
Hospital Affiliations
Baylor Scott & White Medical Center - Temple

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice.

 
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  • Aetna - (22)
    Aetna-Aetna Medicare Choice II Plan (PPO)
    Aetna-Aetna Medicare Choice Plan (PPO)
    Aetna-Aetna Medicare Dual Complete Plan (HMO D-SNP)
    Aetna-Aetna Medicare Eagle II (PPO)
    Aetna-Aetna Medicare Eagle Plan (PPO)
    Aetna-Aetna Medicare Freedom Plan (PPO)
    Aetna-Aetna Medicare Freedom Preferred Plan (PPO)
    Aetna-Aetna Medicare Prime Plan (HMO)
    Aetna-Aetna Medicare Value Plan (HMO)
    Aetna-Aetna Signature Administrators
    Aetna-Choice POS II
    Aetna-Group Retiree Medicare PPO - Limited to Exxon/Mobil
    Aetna-Health Network Only
    Aetna-Health Network Option
    Aetna-HMO
    Aetna-Managed Choice
    Aetna-Open Access Elect Choice
    Aetna-Open Access Managed Choice
    Aetna-Open Access Select
    Aetna-Open Choice PPO
    Aetna-QPOS
    Aetna-Select
  • American Health Advantage of Texas - (1)
    American Health Advantage of Texas-American Health Advantage of Texas HMO I-SNP
  • Baylor Scott & White Health Plan - (11)
    Baylor Scott & White Health Plan-BSW Access PPO
    Baylor Scott & White Health Plan-BSW Plus HMO-Group
    Baylor Scott & White Health Plan-BSW Plus HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW Plus PPO-Group
    Baylor Scott & White Health Plan-BSW Plus PPO-Individual/Family
    Baylor Scott & White Health Plan-BSW Premier HMO-Group
    Baylor Scott & White Health Plan-BSW Premier HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage HMO
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage PPO
    Baylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)
    Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
  • Blue Cross Blue Shield - (36)
    Blue Cross Blue Shield-Blue Advantage - Bronze
    Blue Cross Blue Shield-Blue Advantage - Gold
    Blue Cross Blue Shield-Blue Advantage - Silver
    Blue Cross Blue Shield-Blue Advantage Plus - Bronze
    Blue Cross Blue Shield-Blue Advantage Plus - Gold
    Blue Cross Blue Shield-Blue Choice
    Blue Cross Blue Shield-Blue Cross Group Medicare Advantage (PPO)
    Blue Cross Blue Shield-Blue Cross Group Medicare Advantage Open Access (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Choice Plus (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Choice Premier (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Classic (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Flex (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Flex Access (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Health Choice (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Protect (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Saver (HMO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Saver Plus (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Value (HMO)
    Blue Cross Blue Shield-Blue Essentials
    Blue Cross Blue Shield-Blue Essentials Access
    Blue Cross Blue Shield-Blue Premier
    Blue Cross Blue Shield-Blue Premier Access
    Blue Cross Blue Shield-Consumer Directed HealthSelect
    Blue Cross Blue Shield-Federal Basic Option
    Blue Cross Blue Shield-Federal FEP Blue Focus
    Blue Cross Blue Shield-Federal Standard Option
    Blue Cross Blue Shield-HealthSelect
    Blue Cross Blue Shield-High Performance Network
    Blue Cross Blue Shield-ParPlan
    Blue Cross Blue Shield-STAR Kids
    Blue Cross Blue Shield-TRS-ActiveCare 2
    Blue Cross Blue Shield-TRS-ActiveCare Primary
    Blue Cross Blue Shield-TRS-ActiveCare Primary HD
    Blue Cross Blue Shield-TRS-ActiveCare Primary+
    Blue Cross Blue Shield-TRS-Care Standard
  • BlueBell Creameries - (1)
    BlueBell Creameries-Employee Benefit Plan
  • Catalyst Health Group - (1)
    Catalyst Health Group-Catalyst Health - Baylor Scott & White Preferred
  • Centivo Network - (1)
    Centivo Network-Centivo Network - Baylor Scott & White Premier
  • Cigna - (14)
    Cigna-BSW Extended PPO
    Cigna-Choice Fund
    Cigna-Cigna Preferred Medicare (HMO)
    Cigna-Cigna Preferred Savings Medicare (HMO)
    Cigna-Cigna Preferred Savings Medicare (PPO)
    Cigna-Cigna TotalCare (HMO D-SNP)
    Cigna-Cigna True Choice Courage Medicare (PPO)
    Cigna-Cigna True Choice Medicare (PPO)
    Cigna-Cigna+Oscar
    Cigna-NFL Dedicated Hospital Network Program
    Cigna-Open Access
    Cigna-Open Access Plus
    Cigna-Open Access Plus In-Network
    Cigna-Point of Service Open Access
  • DFW ConnectedCare - (1)
    DFW ConnectedCare-American Airlines Employee Benefit Plan
  • EHN - (1)
    EHN-Employers Health Network
  • HealthSmart - (2)
    HealthSmart-Accel Network
    HealthSmart-Preferred Network
  • Humana - (9)
    Humana-Humana Gold Choice (PFFS)
    Humana-Humana Gold Plus (HMO)
    Humana-Humana Gold Plus SNP-DE (HMO D-SNP)
    Humana-Humana Group Medicare Advantage (HMO)
    Humana-Humana Group Medicare Advantage (PPO
    Humana-Humana Honor (PPO)
    Humana-Humana USAA Honor with Rx (PPO)
    Humana-HumanaChoice (PPO)
    Humana-HumanaChoice (Regional PPO)
  • Imagine Health - (1)
    Imagine Health-Imagine Health Network
  • Independent Medical Systems - (1)
    Independent Medical Systems-IMS Network
  • Medicare - (1)
    Medicare-Railroad
  • Nebraska Furniture Mart - (3)
    Nebraska Furniture Mart-Emerald
    Nebraska Furniture Mart-Onyx
    Nebraska Furniture Mart-Pearl
  • PHCS Network - (1)
    PHCS Network-PHCS Primary PPO
  • Superior Health Plan - (19)
    Superior Health Plan-CHIP
    Superior Health Plan-CHIP Perinate
    Superior Health Plan-Foster Care
    Superior Health Plan-STAR
    Superior Health Plan-STAR+PLUS
    Superior Health Plan-Superior STAR+PLUS (MMP)
    Superior Health Plan-Wellcare Assist (HMO)
    Superior Health Plan-Wellcare by Allwell Complement Assist (HMO)
    Superior Health Plan-Wellcare by Allwell Dual Access Harmony (HMO D-SNP)
    Superior Health Plan-Wellcare by Allwell Dual Liberty Nurture (HMO D-SNP)
    Superior Health Plan-Wellcare by Allwell Patriot No Premium (HMO)
    Superior Health Plan-Wellcare Dual Access (HMO D-SNP)
    Superior Health Plan-Wellcare Dual Access Open (PPO D-SNP)
    Superior Health Plan-Wellcare Dual Liberty (HMO D-SNP)
    Superior Health Plan-Wellcare Giveback (HMO)
    Superior Health Plan-Wellcare No Premium Open (PPO)
    Superior Health Plan-Wellcare No Premium Rx Plus Open (PPO)
    Superior Health Plan-Wellcare Specialty No Premium (HMO C-SNP)
    Superior Health Plan-Wellcare TexanPlus No Premium (HMO)
  • Three Rivers Network - (1)
    Three Rivers Network-Three Rivers Network
  • TriWest HealthCare - (1)
    TriWest HealthCare-Community Care Network
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Terms
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Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of healthcare services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: 1.877.810.0372. This list is updated annually and is subject to change without prior notice.


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Patient Ratings (44)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

Overall
4.8*
averageRating metric
4.8
Time Care Provider spent with Patient
4.6
Rate provider 0-10
4.7
Provider included you in decisions
4.8
Wait Time at Clinic
4.8
Provider showed concern
4.8
Friendliness/Courtesy of Care Provider

Patient Comments (22)

Overview of patient comments

Summary created using AI

Patients appreciate

Dr. Mark Hancock is consistently praised for his professionalism, clear communication style, and personable approach. Patients appreciate that he takes time to explain medical information in understandable terms, answers questions thoroughly, and discusses treatment options and next steps in detail. Many reviewers highlighted his ability to make them feel like people rather than just patients, noting his patience, knowledge, and willingness to listen. Several oncology patients specifically valued his expertise regarding their cancer treatment and his thoroughness in reviewing their medical information.

Patients also share

A few areas for improvement emerge from the reviews. One patient expressed frustration that Dr. Hancock did not seem to listen clearly to their concerns and disputed what they were telling him. Another patient mentioned they wished he had started their consultation with positive news first, noting the anxiety of being in their position as a patient. While these concerns were raised by only a small minority of reviewers, they suggest potential opportunities to enhance patient communication in challenging situations.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.