Locations of Robert B Wai, MD

Baylor Scott & White Obstetrics & Gynecology - Grapevine
1631 Lancaster Dr Ste 370, Grapevine, TX, 76051- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
| Ages Seen |
|---|
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Spanish |
| Education |
|---|
| Education: University of Tennessee Health Science Center (1990) |
| Residency: Obstetrics/Gynecology, University of Tennessee College of Medicine (1994) |
| Certifications |
|---|
| Obstetrics & Gynecology- American Board of Obstetrics and Gynecology |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Grapevine |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Baylor Scott & White Health Plan - (14)Baylor Scott & White Health Plan-BSW Access PPOBaylor Scott & White Health Plan-BSW Plus HMO-GroupBaylor Scott & White Health Plan-BSW Plus HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW Plus PPO-GroupBaylor Scott & White Health Plan-BSW Plus PPO-Individual/FamilyBaylor Scott & White Health Plan-BSW Premier HMO-GroupBaylor Scott & White Health Plan-BSW Premier HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW SeniorCare Advantage HMOBaylor Scott & White Health Plan-BSW SeniorCare Advantage PPOBaylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHPBaylor Scott & White Health Plan-ERS BSW Preferred HMO NetworkBaylor Scott & White Health Plan-HMO Network-GroupBaylor Scott & White Health Plan-HMO Network-Individual/Family
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Catalyst Health Group - (1)Catalyst Health Group-Catalyst Health - Baylor Scott & White Preferred
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Centivo Network - (1)Centivo Network-Centivo Network - Baylor Scott & White Premier
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Cigna - (1)Cigna-HMO Open Access
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DFW ConnectedCare - (1)DFW ConnectedCare-American Airlines Employee Benefit Plan
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Medicaid - (1)Medicaid-Superior HealthPlan
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Nebraska Furniture Mart - (3)Nebraska Furniture Mart-EmeraldNebraska Furniture Mart-OnyxNebraska Furniture Mart-Pearl
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Prism Electric - (1)Prism Electric-BSW Premier - Prism
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TriWest HealthCare - (1)TriWest HealthCare-VA-PCCC
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Patient Ratings (95)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Time Care Provider spent with Patient | |
| 4.8 | Provider included you in decisions | |
| 4.8 | Rate Care Provider | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.2 | Wait Time at Clinic | |
| 4.8 | Provider showed concern |
Patient Comments (34)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Dr. Wai for his thoroughness, attentiveness, and genuine care. He is frequently described as kind, knowledgeable, and personable, with many reviewers highlighting his ability to make patients feel heard and comfortable during appointments. A standout quality noted across numerous reviews is his willingness to take time answering questions, discussing health concerns in depth, and explaining options clearly — leaving patients feeling informed and educated. Several patients also appreciate that he comes prepared, having reviewed their charts and staying aware of test results from outside his office. Notably, many reviewers are long-term patients, with several having seen Dr. Wai for 20, 25, or even 30+ years, and a number of them have actively recommended him to friends and family.
Patients also share
The reviews offer very little in the way of constructive criticism or areas for improvement. No recurring concerns or negative themes emerged across the feedback. The lowest-rated review simply said "Good," and one other offered only brief, general praise, neither providing specific suggestions for improvement.